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These rules cover how you may browse the catalog, order fabric samples, and use the product information published on ketlia.com. They also describe our responsibility and yours when something does not go as planned.
Ketlia operates a digital catalog of handwoven textiles, decorative upholstery, and home accessories made by weaving cooperatives in India. The site displays product sheets with dimensions, fiber composition, washing instructions, and workshop origin. We do not sell directly through the catalog; orders and sample requests are handled by the cooperatives or their local distributors. This agreement applies to your use of the catalog and any communication you start through our contact channels.
Each product sheet is prepared by the workshop that made the piece. Fiber percentages, measurements, and care instructions are provided in good faith and may vary slightly between batches because the textiles are handmade. We review the sheets before publication but cannot guarantee that every detail matches the physical item in all conditions. If you notice a discrepancy, contact us at info@ketlia.com and we will ask the cooperative to verify the data.
When you request a fabric sample, we forward your details to the relevant cooperative. Sample availability depends on the current production cycle and the specific weave. We do not charge for the request itself, but the cooperative may ask you to cover shipping costs. Orders placed through the catalog are subject to the cooperative's own terms, which they share before payment. We are not a party to that transaction and do not handle payments or refunds.
You agree to use the catalog for personal research, decoration planning, or professional projects. You may not republish product photos or technical sheets without written permission. When you contact us, you confirm that the details you provide are accurate and that you are old enough to enter into a binding agreement where required. You are responsible for keeping your contact information up to date so we can reach you about sample availability.
Ketlia acts as an intermediary between you and the weaving cooperatives. We do not guarantee the availability of any listed product, the exact shade of a dyed fiber, or the delivery time promised by a third-party courier. To the extent permitted by law, our liability is limited to the correction of inaccurate catalog information. We are not liable for indirect damages, lost time, or decoration costs resulting from a delayed sample or a discontinued weave.
We may update these terms when the catalog structure changes, when new cooperatives join, or when local regulations require a different wording. The current version is always available on this page. Continued use of the catalog after a change means you accept the revised terms. If you do not agree with a change, you can stop using the site and contact us to close any open sample request.